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privacy statement

Privacy statement

The following privacy policy applies to all site visits, transactions and agreements with:

Hacienda el Sueño

Version: March 2018 - version 1.1

We respect the privacy of visitors to our website and ensure that the personal information you provide is treated confidentially. How exactly we do this, and what personal data we collect from you for what purposes, can be read below.

The use of personal data

When using our website, we obtain certain information from you. This may include personal data. We will only store and use personal data that is provided directly by you, in the context of the service you have requested (e.g. via the contact form or for the creation of an account), or of which it is clear at the time of submission that it will be provided to us for processing. We will not use your personal data for other purposes unless you have given your prior consent or we are permitted or required to do so by law.

Purposes of use

In order to provide you with the best possible service, it is necessary for Hacienda el Sueño to store your personal data in certain cases. Hacienda el Sueño uses your personal data for:

  • Providing access to our website or applications;
  • the performance of agreements, transactions and services;
  • relationship management, including contacting you if you request it;
  • Gaining insight into the use of our website;
  • product and service development;
  • Setting strategy and policy;
  • Making the Internet offer more interesting by displaying advertisements that match your interests.
  • If necessary, the discovery of unlawful conduct relating to Hacienda el Sueño, its relations and its employees.

Description of personal data

For the above purposes, we will process the following personal data from you:

  • NAW data;
  • sex;
  • email address;
  • (mobile) phone number;
  • IP address;
  • technical browser information;
  • cookie ID;
  • click and surfing behavior;

Retention periods

We will not retain your personal data longer than necessary to fulfill the purposes stated in this privacy and cookie statement.

Confidentiality & disclosure to third parties

We handle your personal data confidentially. We will not provide the personal data we collect through our website to third parties for their direct marketing purposes. Furthermore, we will not provide the information you provide to other parties, unless you have given your prior consent, it is necessary for the execution of the agreement or we are permitted or required to do so by law.

Data Security

Hacienda el Sueño uses careful security procedures for the protection of processed data, among other things to prevent unauthorized access to these data. For example, we ensure that only the necessary persons have access to your data and that access to your personal data is protected.

Cookies

Cookies are used on this website to monitor website visits. Cookies are small information files that can be automatically stored on or read from your device (including a PC, tablet or smartphone) when you visit a website. This is done through the web browser on the device. The information that a cookie obtains about your use of the website can be transferred to Hacienda el Sueño's own secure servers or those of a third party.

Cookies are used on our website to:

  • functionalities of the website and to protect the website (technical or functional cookies);
  • analyze the use of the website and improve the website on that basis (analytical cookies);

FULL DESCRIPTION COOKIES

Technical or functional cookies

The main purpose of cookies is to save you time and effort. For example, if you adjust a web page to your personal preferences or if you navigate in a website, thanks to cookies the settings and preferences you have chosen are remembered for future use. When you visit the website again later, the previously entered data can be retrieved by the cookies, allowing you to easily use the features of the website again as you previously set them.

Analytical cookies

In addition, statistics are used on this website cookies to help us understand the use of our website and the effectiveness of our campaigns.

Turning cookies on and off

You can choose whether or not to accept cookies. Most browsers automatically accept cookies, but you can usually change your browser settings to not accept cookies if you wish (check your browser help page for exact instructions). If you choose not to accept cookies, you may not be able to take full advantage of interactive features of this Web site or other sites you visit.

Deleting cookies

Most cookies have an expiration date. This means that they automatically expire after a certain period of time and no longer record data from your site visit. You can also choose to delete cookies manually before the expiration date. For more information on this, please consult your browser's manual.

Links to other third-party websites

Our Internet pages contain links to other websites. This privacy and cookie statement does not apply to third-party websites that are connected to our website through links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We therefore recommend that you read the privacy policies of these websites before using them.

Your legal rights

You may ask Hacienda el Sueño to see the data stored on you. You may also request Hacienda el Sueño to modify, move, supplement or delete such data. You can do this by contacting us through the e-mail form, sending us an e-mail at info@haciendaelsueno.com, or by contacting us by telephone at (+31)621128189 on Monday through Friday between 9:00 and 17:00.

Changes to this privacy and cookie statement

We reserve the right to modify this privacy and cookie statement. Changes will be published on our website. It is therefore recommended that you consult this policy regularly so that you are aware of any changes.

Personal Data Authority

Of course, we are also happy to help you if you have complaints about the processing of your personal data. Under privacy legislation, you have the right to file a complaint with the Personal Data Authority against our processing of your personal data. You can contact the Personal Data Authority for this purpose.